Privacy Policy
A legal disclaimer
ELITE N.O. Training LLC (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, enroll in services, or communicate with us.
1. Information We Collect
We may collect the following types of information:
Personal Information
• Full name
• Email address
• Phone number
• Billing and payment information
• Mailing address
• Health and fitness information voluntarily provided
• Emergency contact information
Technical Information
• IP address
• Browser type and device information
• Website usage data through cookies or analytics tools
2. How We Use Your Information
We use your information to:
• Provide personal training, nutrition, and wellness services
• Process payments and manage billing
• Schedule appointments
• Send onboarding documents, contracts, and waivers
• Communicate about services, updates, or policy changes
• Improve website performance and user experience
• Comply with legal obligations
We do not sell, rent, or trade your personal information.
3. Payment Processing
Payments are processed through secure third-party payment providers. We do not store full credit card information on our servers.
4. Health Information
Any health or fitness information you provide is used solely for training, safety, and program development purposes. This information is treated as confidential and is not shared without your consent unless required by law.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no online transmission can be guaranteed 100% secure.
6. Cookies and Analytics
Our website may use cookies or analytics tools to improve performance and user experience. You may disable cookies through your browser settings.
7. Third-Party Services
We may use third-party platforms for booking, payments, email communication, or document signing. These providers have their own privacy policies governing how your data is handled.
8. Your Rights
You may request to:
• Access your personal information
• Correct inaccurate information
• Request deletion of your data (subject to legal or contractual obligations)
To make a request, contact us using the information below.
9. Children’s Privacy
Our services are not directed toward individuals under 18 without parental or guardian consent.
10. Updates to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
11. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Edward Mallory
ELITE N.O. Training LLC
Phone: 312-586-0184
Email: edward@elitenotraining.com